Terms of Service

1. About AIport

AIport is operated by PT Digital Media Inovatif, a limited liability company established under the laws of the Republic of Indonesia (the "Company", "we", "us"). We do not develop foundation models ourselves; we route your requests to third-party model providers (e.g. OpenAI, Anthropic, Google, DeepSeek, RunningHub, and others) on your behalf.

2. Eligibility & accounts

You must be at least 18 years old, or of the age of majority in your jurisdiction, to use AIport. You are responsible for the accuracy of the information on your account, for keeping your password and API keys secret, and for all activity that takes place under your account or API keys.

If you use AIport on behalf of a company or other organisation, you represent that you have authority to bind that organisation to these Terms.

3. The service

3.1 What we provide

• A unified REST API for text, image, image-to-image, and video generation.
• A web dashboard for API key management, top-ups, usage, and playground tools.
• An IDR-denominated credit balance billed on a pay-as-you-go basis.

3.2 Beta / preview features

Some features may be released as beta or preview. They are provided "as is" and may change or be withdrawn without notice.

3.3 Third-party model providers

When you send a request, AIport forwards the prompt (and any input files) to the model provider you selected, or to a provider chosen by our smart router. Your use of those outputs is also subject to the relevant provider's usage policies. We do not warrant the accuracy, completeness, or fitness of model outputs.

4. Credits, top-ups & refunds

• AIport runs on a prepaid IDR credit balance. You top up via bank transfer; we match incoming transfers by the unique amount + code on your top-up page.
• Each request is charged from your balance at the price displayed at the time of the request. Pricing is shown on /pricing and may change with notice.
• Credits are non-refundable once added, except where required by Indonesian consumer law or where AIport is at fault (e.g. a confirmed billing error or a duplicate top-up). Requests refused by the upstream provider for safety reasons are not billed.
• Unused credits do not expire as long as your account remains active.
• A top-up that we cannot match to an account after 30 days may be returned to the originating bank account after we deduct any bank fees.

5. Acceptable use

You agree not to use AIport, the API, or any model output to:

• Violate Indonesian law or the law of any jurisdiction that applies to you.
• Generate child sexual abuse material (CSAM), non-consensual intimate imagery, or content that sexually exploits minors.
• Plan, promote, or carry out violence, terrorism, the harm of others, or the production of weapons (including biological, chemical, nuclear, or radiological weapons).
• Generate malware, exploits, phishing kits, or instructions whose primary purpose is to compromise systems you do not own or have permission to test.
• Impersonate real people, including public figures, in a manner that is misleading, defamatory, or designed to commit fraud.
• Harass, threaten, or discriminate against individuals or groups on the basis of race, religion, gender, sexual orientation, disability, or similar attributes.
• Resell raw access to AIport (i.e. expose our endpoints directly to your end users as if they were calling AIport) without our written permission. Building an application on top of AIport is allowed.
• Reverse engineer, scrape, or attempt to bypass rate limits, billing, or security controls.

We may suspend or terminate access without prior notice if we reasonably believe your use breaches these rules or threatens the integrity of the service or other users.

6. Your content & rights

You own your prompts and your outputs. To run the service, you grant us a worldwide, non-exclusive, royalty-free licence to process your inputs and outputs solely to deliver, secure, debug, and bill the service.

We do not use your prompts or outputs to train models. See our Privacy Policy for the full data-handling story.

You are responsible for ensuring that you have the rights to any content you submit (images uploaded for img2img, audio used for multimodal video, etc.) and for the lawfulness of any outputs you publish or distribute.

7. API keys, rate limits & security

• API keys are like passwords. Do not share them or commit them to public repositories.
• You are responsible for all usage charged to your keys until you revoke them.
• We apply rate and abuse limits per account; we may tighten them at any time to protect the service.
• Please report security issues responsibly to support@aiport.id. Do not test against accounts you do not own.

8. Service availability

We aim to keep AIport available 24/7 but do not guarantee uninterrupted service. Upstream providers, network conditions, scheduled maintenance, and force majeure events may cause downtime. We are not liable for upstream outages, but we do design the smart router to fail over to alternative providers where possible.

9. Disclaimers

AIport is provided "as is" and "as available". To the maximum extent permitted by Indonesian law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Model outputs may be inaccurate, biased, or offensive — do not use them as the sole basis for decisions that carry medical, legal, financial, or safety consequences without human review.

10. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to your use of AIport is limited to the greater of (a) the amount you paid to AIport in the three (3) months immediately before the event giving rise to the claim, or (b) IDR 1,000,000. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.

11. Indemnity

You agree to indemnify and hold harmless the Company and its officers, employees, and contractors from any third-party claim arising out of (i) your breach of these Terms, (ii) your misuse of the service, or (iii) your distribution or use of outputs in violation of law or a third party's rights.

12. Suspension & termination

You may close your account at any time from the dashboard. We may suspend or terminate your access if you breach these Terms, fail to pay outstanding charges, or expose the service to legal or operational risk. Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, indemnity, governing law) will survive.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced through the dashboard or by email at least 14 days before they take effect. Your continued use of AIport after the effective date constitutes acceptance of the updated Terms.

14. Governing law & disputes

These Terms are governed by the laws of the Republic of Indonesia, without regard to conflict-of-laws rules. Any dispute that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the District Court of Central Jakarta (Pengadilan Negeri Jakarta Pusat).

15. Contact

Questions about these Terms? Email support@aiport.id.